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Help & Advice

Help & Advice

Practical plumbing, drainage and heating guides from London’s emergency engineers. What to do before we arrive, how to handle the common emergencies, and honest cost guides — written by the people who fix it every day.

How to Unblock a Sink

Stop the water damage fast. The exact order to shut off your supply, drain the system and protect your home before our engineer arrives.

How To Unblock a Sink Drain

Step by step: dismantling the trap, clearing the waste pipe and stopping it happening again.

How To Unblock a Sewage Drain

Identifying the blockage, lifting the manhole safely, and when a sewage drain is a job for the professionals.

How To Unblock Outside Kitchen Drain

Grease and food waste love the outside gully. Here is how to clear it and keep it flowing.

Does Bleach Unblock Drains?

The honest answer from drainage engineers — when bleach helps, when it does not, and what to use instead.

How To Unblock Fridge Drain Hole

Water pooling under the salad drawer? Clear the fridge drain hole in a few easy steps.

How To Unblock a Toilet Drain

When the blockage is past the pan — how to reach and clear a blocked toilet drain safely.

How to Unblock a Drain

A practical, step-by-step method for clearing a blocked drain at home using tools you already own.

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How to Unblock a Toilet

How to clear a blocked toilet without the mess — the plunger technique, the hot-water trick, and when to stop.

What To Do When a Pipe Bursts

What To Do When a Pipe Bursts in London? Quick Steps to Stop Water Damage Fast

How to Maintain Your Home Plumbing System in London? Easy Tips

Easy seasonal tips to keep your London home leak-free — what to check, when to check it, and what to never flush.

What To Do for a Blocked Drain in London?

What To Do for a Blocked Drain in London? Easy Fixes Before Calling a Plumber

What To Do If Your House Floods in London?

A calm, step-by-step emergency guide — from cutting power safely to documenting damage for your insurer.

What To Do If Your Boiler Leaks

What To Do If Your Boiler Leaks in London? Complete Safety Guide

No Hot Water? What To Do First

Five checks to run before you call a plumber — pressure, pilot light, thermostat and more. Often a quick fix.

What To Do Before a Plumber Arrives

Simple things you can do in the minutes before we arrive to save time, limit damage and keep the bill down.

What To Do When a Toilet Overflows

Fast steps to stop the mess, isolate the toilet and clear the cause before it becomes a bigger problem.

Blocked Drain Cost in London

Average prices for clearing a blocked drain in London and exactly what affects what you pay — no surprises.

Pipe Burst Repair Cost in London

A clear price guide for burst pipe repairs — what is typical, what drives the cost up, and how to keep it down.

How a heat pump works

A heat pump takes heat from the outside and transfers it into your home. It uses electricity to accomplish this, but the amount of heat delivered into your home is far greater than the amount of electricity used to power the system.

How To Unblock Bath Drain

Does your bath drain poorly or is it clogged? The simple-to-follow instructions below can assist you to unblock bath drain yet again properly.

How To Unblock a Drain Outside

Has unblock a drain outside your home been clogged? Learn how to unclog it on your own using some advice from our skilled plumbers.

How To Unblock Shower Drain

A clogged shower or bath drain can be a frustrating issue, often leading to standing water, slow drainage, and unpleasant odours.

The central heating system explained

Without a doubt, your central heating system is an important part of your home, especially during the winter. In fact, electricity and petrol account for 40% of your energy bill.

How to clean sink drain

Few objects are more inconvenient than a wash basin that won’t drain. Standing soapy or greasy water in your bathtub, kitchen sink, or bathroom sink is not a pleasant sight, and a slow-draining sink indicates a clog.

How to clean kitchen sink drain

Cleaning the kitchen washbasin drain should be on the to-do list every alternate day, as the kitchen is the place which should be neat and smell fresh 24/7.

How to Clean Bathroom Sink Drain

Your bathroom may appear clean, but that foul odour coming from your washbasin says otherwise. Whatever precautions you take to keep items from falling down the drain, soap and residue build up and slow down the drain over time.

How to install a mixer tap on the kitchen sink

It should be a simple task to install a single or dual-lever mixer tap on a kitchen sink or worktop. Simply turn off the water supply and screw in the fittings; you may also need to drill into the worktop or sink with a whole saw. Follow our instructions to change the kitchen mixer tap.

How long does it take to install a boiler?

Winter is quickly approaching, and we know you’re eager to get your new petrol boiler installed so you can beat the cold with efficient and effective heating.

How much to install a combi boiler

Winter is quickly approaching, and we know you’re eager to get your new petrol boiler installed so you can beat the cold with efficient and effective heating. How long will this take?” you enquire, nervously scanning the calendar.

What To Do When a Pipe Bursts

What To Do When a Pipe Bursts in London? Quick Steps to Stop Water Damage Fast

What To Do If Your House Floods in London?

A calm, step-by-step emergency guide — from cutting power safely to documenting damage for your insurer.

What To Do When a Toilet Overflows

Fast steps to stop the mess, isolate the toilet and clear the cause before it becomes a bigger problem.

What To Do Before a Plumber Arrives

Simple things you can do in the minutes before we arrive to save time, limit damage and keep the bill down.

Does Bleach Unblock Drains?

The honest answer from drainage engineers — when bleach helps, when it does not, and what to use instead.

What To Do for a Blocked Drain in London?

What To Do for a Blocked Drain in London? Easy Fixes Before Calling a Plumber

What To Do If Your Boiler Leaks

What To Do If Your Boiler Leaks in London? Complete Safety Guide

No Hot Water? What To Do First

Five checks to run before you call a plumber — pressure, pilot light, thermostat and more. Often a quick fix.

Blocked Drain Cost in London

Average prices for clearing a blocked drain in London and exactly what affects what you pay — no surprises.

Pipe Burst Repair Cost in London

A clear price guide for burst pipe repairs — what is typical, what drives the cost up, and how to keep it down.

How to Unblock a Sink

Clear a slow or blocked sink in minutes — the trap, the plunger and the natural methods that actually work.

How To Unblock a Sink Drain

Step by step: dismantling the trap, clearing the waste pipe and stopping it happening again.

How To Unblock a Sewage Drain

Identifying the blockage, lifting the manhole safely, and when a sewage drain is a job for the professionals.

How To Unblock Outside Kitchen Drain

Grease and food waste love the outside gully. Here is how to clear it and keep it flowing.

How To Unblock Fridge Drain Hole

Water pooling under the salad drawer? Clear the fridge drain hole in a few easy steps.

How To Unblock a Toilet Drain

When the blockage is past the pan — how to reach and clear a blocked toilet drain safely.

How to Unblock a Drain

A practical, step-by-step method for clearing a blocked drain at home using tools you already own.

How to Unblock a Toilet

How to clear a blocked toilet without the mess — the plunger technique, the hot-water trick, and when to stop.

How To Unblock a Drain Outside

Has unblock a drain outside your home been clogged? Learn how to unclog it on your own using some advice from our skilled plumbers.

How to Maintain Your Home Plumbing System in London? Easy Tips

Easy seasonal tips to keep your London home leak-free — what to check, when to check it, and what to never flush.

― Questions

Help & Advice FAQ'S

What does this service cover?

Guides and tips on plumbing, heating and drainage to help you maintain your property.

Yes — this service is available 24/7, 365 days a year, typically arriving within 45–90 minutes.

Turn off the water at the stopcock, isolate affected appliances, and call us on 020 8064 1046.

Yes — all work is carried out by qualified, insured, background-checked engineers, with clear upfront pricing and no hidden fees.

― Don't fancy the DIY?

Need help with something right now?

Reading a guide is one thing — but if water’s spreading or your boiler’s down, our engineers are on call 24/7 with a one-hour average response across London. No call-out charge.